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Designing Open Support Ecosystems for First-Year Open and Distance Learners: Lessons from PASE SUAyED
Thursday October 8, 2026 5:30pm - 6:00pm EDT
6 DR4
ID: 33916

This presentation explores the design of an open support ecosystem for first-year students in distance higher education through the case of PASE SUAyED, an initiative developed at UNAM to accompany students during their transition into open and distance learning. In many conversations about open education, access is often framed in terms of content availability. However, students' ability to enter, navigate, and remain in digital learning environments also depends on the availability of guidance, orientation, and affective support. From this perspective, openness can be understood not only as access to educational materials, but also as access to resources that help learners develop confidence, belonging, and strategies for participation. PASE SUAyED was conceived as a support initiative for first-year students in the university's open and distance education system. Its purpose is to offer practical, accessible, and student-centered resources that respond to the challenges of transition, self-management, digital participation, and persistence. An important dimension of the project is its potential evolution toward a more open portal of support resources that can be shared more broadly with learners beyond the immediate institutional setting. By sharing this case, the session invites participants to rethink openness through the lens of student support and to consider how institutions can build more humane and inclusive ecosystems for learners entering digital and distance modalities.
Speakers
avatar for Indira Ochoa

Indira Ochoa

Director of Digital Transformation Projects for Education at the Coordination of Open University and Digital Education (CUAED, UNAM), National Autonomous University of Mexico (UNAM)
Indira Ochoa Carrasco holds a Master’s degree in Communication and Educational Technologies from the Latin American Institute of Educational Communication and a Bachelor’s degree in Psychology from the National Autonomous University of Mexico. She is also certified in Flipped... Read More →
avatar for María José Barrera Olmedo

María José Barrera Olmedo

Head of the Research and Development Project Department (CUAED), National Autonomous University of Mexico (UNAM)
María José Barrera Olmedo holds a PhD in Psychology from the Pontificia Universidad Católica de Chile, a Master’s degree in Psychology and Education from the University of Cambridge, and a Bachelor’s degree in Psychology with honors from UNAM. Her academic training has focused... Read More →
avatar for Anabel de la Rosa Gómez

Anabel de la Rosa Gómez

Coordinator of Open University and Digital Education (CUAED), National Autonomous University of Mexico (UNAM)
Dr. Anabel de la Rosa Gómez is the Coordinator of Open University and Digital Education (CUAED) at the National Autonomous University of Mexico (UNAM). She holds a Ph.D. in Psychology from UNAM, where she also earned her undergraduate degree with honors. As a distinguished academic... Read More →
Thursday October 8, 2026 5:30pm - 6:00pm EDT
6 DR4 MIT Samberg Conference Center, 50 Memorial Drive, Cambridge MA 02139 USA
  Presentation

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