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Reimagining Open Practices at Scale: How Massachusetts Is Using Strategic Planning and Privacy-Conscious AI to Advance and Deepen the Utilization of OER
Thursday October 8, 2026 1:40pm - 2:10pm EDT
6 DR4
ID: 33812

The Massachusetts Department of Higher Education's Open & Low-Cost Educational Resources Advisory Council (OLERAC) Strategic Planning Committee embarked on a comprehensive, year-long initiative to determine national best practices in OER implementation, identify systemic barriers facing the open education community, and explore OLERAC's potential role in expanding educational access. This presentation shares our complete methodological approach, evidence-based findings, and actionable recommendations developed for the Commissioner and the Board of Higher Education. Our multi-phase research methodology combined rigorous desk analysis of published policy and operational content from OER programs nationwide, semi-structured interviews with OER program leads across North America representing diverse institutional types (community colleges, four-year institutions, and state systems), and systematic review of internal operational, policy, and budgeting documentation from existing OER programs. Critically, we pioneered the use of closed large language models for rapid qualitative analysis while developing novel methodological frameworks and engagement documents to maintain participant privacy and data security - a pressing consideration for public institutions navigating emergent AI technologies while upholding ethical research standards. Attendees will gain practical insights into how our work directly addresses the conference theme of reimagining open practices, policies, and pedagogy to solve real-world problems at scale. We will share concrete, transferable strategies for scaling OER adoption across institutional boundaries, overcoming common implementation barriers including faculty engagement, sustainable funding, and technical infrastructure – while noting sustained faculty engagement remains an ongoing challenge. We also explored Early College and Dual Enrollment students, an emergent population that stands to benefit disproportionately from reduced material costs and improved access to high-quality learning materials before matriculating to college, though this warrants further investigation.The implications of this work extend far beyond Massachusetts. With Massachusetts public higher education students saving $21.5 million in FY24 alone, a remarkable 33% increase over FY23, and experiencing 20% lower DFW (Drop/Fail/Withdraw) rates when using no-cost textbooks compared to traditional materials, our findings offer compelling, evidence-based pathways for other states and institutions pursuing similar large-scale OER initiatives. We will present specific data on student outcomes, institutional adoption rates, and the relationship between OER implementation and equity metrics. We will also address critical questions about the intersection of openness and emergent technology: How can institutions responsibly leverage AI tools while maintaining privacy and ethical standards? What role should advisory councils play in shaping state-level OER policy?How might open practices be extended to reach students earlier in their educational journeys, particularly those from underrepresented and low-income backgrounds? Our presentation offers replicable components for strategic planning that balances innovation with accountability, demonstrating how open education can serve learners through cost savings and improved success, faculty through increased teaching & learning choices and the opportunity to use open pedagogy, and communities through expanded access to higher education.By transparently sharing our methodology, findings, challenges, and recommendations, we invite the open education community to learn from our successes, adapt our approaches to their local contexts, and collaborate on solving shared challenges, embodying the very spirit of openness, equity, and practical problem-solving this conference track celebrates.
Speakers
avatar for Robert Awkward

Robert Awkward

Assistant Commissioner for Academic Effectiveness, Massachusetts Department of Higher Education
Dr. Robert Awkward is an educator and scholar based in Massachusetts whose work explores the intersection of open education, inclusive pedagogy, and emerging technologies in higher education. His interests focus on how open practices—such as OER, collaborative knowledge creation... Read More →
CZ

Carey Zigouras

Access Services Manager, Massachusetts Maritime Academy
Carey Zigouras has managed the Massachusetts Maritime Academy Library in Buzzards Bay, Ma. since 2022.  A former high school English teacher, she is interested in first year college students’ information literacy skills and their previous experiences with libraries.  She joined... Read More →
avatar for Sarah C. Hutton

Sarah C. Hutton

Education and Clinical Services Librarian, University of Massachusetts Chan Medical School
Dr. Sarah C. Hutton (she/her/ella) is an academic research librarian, educator, and data analyst whose work spans open education, governance frameworks, organizational theory, and strategic planning. At the Lamar Soutter Library at UMass Chan Medical School, she supports multi-institution... Read More →
Thursday October 8, 2026 1:40pm - 2:10pm EDT
6 DR4 MIT Samberg Conference Center, 50 Memorial Drive, Cambridge MA 02139 USA
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